TracFone Wireless, Inc. Unlocking Policy

TracFone has recently entered into an agreement with the Federal Communications Commission (FCC) regarding handset unlocking. Next year TracFone will begin launching handsets which are capable of being unlocked. Beginning September 1, 2015, non-SafeLink subscribers with handsets which cannot be unlocked may be eligible for a partial refund or credit toward a new handset. Beginning May 1, 2016, SafeLink subscribers with handsets which cannot be unlocked may be eligible for a replacement phone. TracFone is in the process of creating a web portal through which customers can determine whether they will be eligible for the benefits provided under the settlement. Full details, including all eligibility requirements, will be posted soon. TracFone will notify eligible subscribers by text message by September 1, 2015.