You can activate your NET10 phone on this web site or by calling 1-877-TEN-CENT (1-877-836-2368) from a landline phone.

You can check if your NET10 phone has been activated by making a test call. Please refer to the quick activation guide or user guide included in the phone package for specific instructions.

You will find instructions on how to set up your voice mail feature in this web site,or call the Customer Care Center at 1-877-TEN-CENT (1-877-836-2368).

If the time period has elapsed when your NET10 phone should have been activated, and your test call failed, please call our Customer Care Center at 1-877-TEN-CENT (1-877-836-2368) from a landline telephone and a representative will assist you.

You may Add Airtime any time to get more Minutes or to extend your Service End date/number of Service Days left and avoid deactivation. Your Minutes and Days of Service are displayed on your NET10 phone screen. The amount of Minutes you use is entirely up to you. Adding NET10 Airtime Cards extends your active service 30, 60, 90, 120 or 180 days and 1 year or 2 years from the date the card is added- depending on the denomination of the Airtime Card. Enjoy our improved Carry Over Benefit! The Minutes and Service Days you add to your NET10 phone are added to the Minutes and Service Days you already have.

Purchase a 1,000-minute card to keep service active for 6 months or a 1,500-minute card to keep your service active for 1 year. Please see cards for further details.

Your NET10 wireless service is a combination of minutes and active service. To make or receive a call, you must have both. You must have minutes remaining in your NET10 phone in order to make or receive a call, even if your due date for active service has not yet occurred. Your NET10 phone must also have a due date that has not yet passed to make or receive a call, even if you have minutes remaining.

The phone will display 0.0 minutes.

You can purchase airtime at any NET10 authorized NET10 retailer, from this web site, or by calling our Customer Care Center at 1-877-TEN-CENT (1-877-836-2368)

In the event you do not add a NET10 Airtime card by the due date, your service will be deactivated and your existing minutes in your phone will expire. You can reactivate your service by simply purchasing and adding another airtime card, however, you will be assigned a new wireless phone number.

With our Improved Carry Over Benefit, the minutes and service days you add to your NET10 phone are added to the minutes and service days you already have.

No, you keep your minutes and service days and they do not expire with active service. With our Improved Carry Over Benefit, the minutes and service days you add to your NET10 phone are added to the minutes and service days you already have.

No, you have 30 days from the day you go past due to add another airtime card and keep your minutes.

NET10 Prepaid Wireless Service will work in most areas where GSM wireless service is available. You can view a coverage map on this web site. Like all wireless service, however, NET10 Wireless Service may be adversely affected by geographic, topographical or atmospheric conditions and capacity limitations, system maintenance or other factors.

You can make low cost international calls from your NET10 phone but first you need to initiate the service by visiting our web site at www.net10.com/ild or calling 1-877-TEN-CENT (1-877-836-2368). Our web site will explain all of the country rates and instructions specific to your phone model.

If relocating to a new home area in the United States, Puerto Rico, or the Virgin Islands, simply call the Customer Care Center at 1-877-TEN-CENT (1-877-836-2368) to see if NET10 Wireless is available in that area. You will be reassigned a new wireless phone number. The changing of phone numbers is limited to four times in a given year.

Roaming is when you use your NET10 phone outside your home calling area. Once you travel outside this home calling area, the roaming indicator will be displayed on your NET10 phone. When you return to your home calling area, this roaming indicator will disappear. There is no additional charge for roaming with NET10 Wireless.

You can buy accessories for your NET10 phone from this web site, or from an authorized NET10 retailer.

If you experience any problems with your NET10 phone, please contact NET10 Customer Care Center at 1-877-TEN-CENT (1-877-836-2368), or e-mail tsupport@net10.com. The Customer Care Representative will be happy to assist you with any NET10 related problems that may arise.

Press END after you have completed your call, otherwise minutes will continue to deduct. NET10 does not refund lost minutes.

Adding airtime is easy! You can add airtime directly from your NET10 with Rapid Refill. For instructions on how to use Rapid Refill^sm please refer to the add airtime page on this web site. You can also add airtime from this web site, or call 1-877-836-2368.

With Rapid Refill you can add airtime on-the-go directly from your NET10 phone.
1) After your phone has been activated, select Redeem airtime from the Prepaid menu.
2) Enter Airtime Card PIN number & press the OK key.
3) Airtime will be sent directly to your NET10 phone & you will be notified by a free text message when it is added (keep your airtime card until your minutes have been received).

The "Buy Now" feature allows you to choose and buy Airtime directly from your NET10, so you can buy Airtime when you need it.

Samsung T201G, T401, and R451

1. Turn your NET10 phone on.
2. Press the OK key.
3. Using your navigation keys, go to "Buy Airtime" and press SELECT or OK.
4. "Buy Airtime" should now be displayed across the top of your screen with the list of airtime denominations below it. Highlight the denomination you would like to buy and press SELECT or OK.
5. Your phone should now display the message "Buy xxx mins?" Press YES to confirm the amount; otherwise, press NO.
6. "Processing, Please keep your phone on to receive Airtime" will be displayed on your screen. Airtime will be added shortly. Keep your NET10 phone turned on to receive your airtime.

LG290C

1. Turn your NET10 phone on.
2. Press the key in the center of your navigation keys.
3. Using your navigation keys, go to "Buy Airtime" and press OK.
4. "Buy Airtime" should now be displayed across the top of your screen with the list of airtime denominations below it. Highlight the denomination you would like to buy and press OK.
5. Your phone should now display the message "Buy xxx mins? " Select YES to confirm the amount; otherwise, select NO.
6. "Processing Keep Your Phone On To Receive Your Airtime" will be displayed on your screen. Airtime will be added to your NET10 phone shortly. Keep your NET10 phone turned on to receive your airtime.

LG 100C and LG 220C

1. Turn your NET10 phone on.
2. Press the OK key.
3. Using your arrow keys, go to "Buy Airtime" and press OK.
4. "Buy Airtime" should now be displayed across the top of your screen with the list of airtime denominations below it. Highlight the denomination you would like to purchase and press OK.
5. Your phone should now display the message "Buy xxx mins?" Select YES to confirm the amount; otherwise, select NO.
6. "Processing keep your phone on to receive your Airtime" will be displayed on your screen. Airtime will be added to your NET10 phone shortly. Keep your NET10 phone turned on to receive your airtime.

Motorola W234G and Motorola 326G

1. Turn your NET10 phone on.
2. Press the round key located in the center of your arrow or navigation keys.
3. Using your arrow or navigation keys, go to "Buy Airtime" and press OK or SELECT.
4. "Buy Airtime" should now be displayed across the top of your screen with the list of airtime denominations below it. Highlight the denomination you would like to purchase and press OK.
5. Your phone should now display the message "Buy xxx mins?" Press YES to confirm the amount; otherwise, press NO.
6. "Processing, keep your phone turned on to receive your airtime" will be displayed on your screen. Airtime will be added shortly. Keep your NET10 phone turned on to receive your airtime.

Nokia 1100, Nokia 1112, Nokia 1600, Motorola C139, Motorola V170, Motorola V171

1. Turn your NET10 phone on.
2. Press Menu.
3. Select "Prepaid" and press "Select" or "OK".
4. Select "Add Airtime" and press "Select" or "OK".
5. Press * # and your 4 digit Security PIN number, if required.

LG 600G, LG 300G, Motorola W370, Motorola W375, LG 200C, LG1500, Motorola V176, Motorola C261, Kyocera 126C, LG 225

1. Turn your NET10 on.
2. Press the OK, Menu, or "I" key.
3. Select "Buy Airtime" and press the "OK" or "Select" key.
4. "Buy Airtime" should now be displayed at the top of your phone screen with the list of airtime denominations below.
5. Using the arrow keys, scroll down to highlight the denomination you would like to buy and press "OK" or "Select".
6. Your phone should now display the message "Recharge your account with xxx units?". Please press the "OK" or "Select" key.
7. "Please enter your PIN" should be displayed on your phone screen. Enter your 4 digit Security PIN number, if required.
8. Your phone will display the message "Processing, keep your phone turned on to receive your airtime."

You must have a "Buy Now" capable NET10 handset. (Click here to find out if your NET10 is "Buy Now" compatible)
You will need to have an account with NET10. If you are not registered in any account yet click here or call 1-877-836-2368.
Enroll in "Buy Now" from the "NET10 programs" tab, or calling customer care center at 1-877-836-2368 (You will need a valid credit card in order to set up the Account)

Yes! Enroll Now to use this great feature!

Yes! "Buy Now" is just one more convenient way to buy Airtime for your NET10 - directly from your NET10! However, you can still use all of the other great ways to buy Airtime Cards, such as http://www.net10.com/, 1-877-836-2368, or at your local retailer.

You can Enroll in Buy Now from the NET10 programs tab, or calling customer care service to 1-877-836-2368.

Credit Card

Yes, you just need to select the cancel link corresponding to the NET10 you would like to de-enroll from Buy Now in the "Buy Now summary page" or call 1-877-836-2368.

Your Buy Now transactions will be logged on your Payment History found on your Account. You can log in your account and print it at anytime.

In order to enable the Buy Now menu on your phone you will need to register in Buy Now if you are not registered yet and if you are registered already you should select the technical support option on our website and follow the instructions provided.

Select the technical support option on our website and follow the instructions provided.

You can find your PIN number in the Buy Now Summary page on My Account.

A Phone Upgrade takes place when you wish to transfer your phone number and any remaining Minutes from one NET10 Phone to another. You can perform an "Upgrade" regardless of whether the phone you are transferring to is new or not.

In order to upgrade, please click on the Activate Reactivate Phone link. Follow the instructions to Activate your new NET10 Phone, transfer your current phone number, and transfer any remaining Minutes.

Yes. You can transfer your remaining Minutes to your new NET10 Phone by clicking on the Activate Reactivate Phone link. Follow the instructions to Activate your new phone and transfer any remaining Minutes, as well as transfer your current number.

Yes. You can transfer your current number to your new NET10 Phone by clicking on the Activate Reactivate Phone link. Follow the instructions to Activate your new phone and transfer your current number, as well as transfer any remaining Minutes.

Yes. The number of service days remaining on your current NET10 Phone are transferred during Phone Upgrade along with an additional 60 Days of Service that you receive upon your first Activation.

As with any new Activation, you will receive 60 days of Active service plus 300 Bonus Minutes upon the first Activation of the phone.

Yes. You can transfer your remaining Minutes to your other NET10 Phone by clicking on the Activate Reactivate Phone link. Follow the instructions to Activate this phone and transfer any remaining Minutes, as well as transfer your current phone number.

Yes. You can transfer your current phone number to your other NET10 Phone by clicking on the Activate Reactivate Phone link. Follow the instructions to this phone and transfer your current number, as well as transfer any remaining Minutes.

Bluetooth® is a short- range wireless communications technology intended to replace the cables connecting portable and/or fixed devices such as a headset or a hands free device with the phone. It can operate over a distance of 10 meters (30 ft.) and does not require line-of-sight positioning of connected devices.

All Bluetooth® enabled phones can be used with a Bluetooth® headset. Some models have additional features that allow you to transfer ringtones, pictures and files from one phone to another whenever both are Bluetooth® enabled phones. To find out more about this feature, go to Technical Support and select Features from the Menu.

The Motorola W377g, Motorola 326g, Samsung 201G, Samsung T401, Samsung R451, LG600G,LG220C, and LG290C are all Bluetooth® enabled.

To receive instructions on how to use Bluetooth®, please go to Technical Support on the top right hand corner of the tool bar on top of the screen, and select Problems with Features from the menu. From the drop down menu select the Bluetooth® option.