

<div>
	<h2>Troubleshooting / Prepaid Disabled/Unit Disabled</h2>
	<dl>
		
			<dt>
				Q.  What should I do if my phone displays "Prepaid Disabled" or "Unit Disabled"? 
			</dt>
			<dd>
				A. Select the "Technical Support" option located in the "Services & Support" tab on our website and follow the instructions provided. 
			</dd>
		
			<dt>
				Q.  Why does my phone display "Prepaid Disabled" or "Unit Disabled"? 
			</dt>
			<dd>
				A. When you unsuccessfully attempt to enter the same code more than 3 times your phone will lock and disable the prepaid function. Select the "Technical Support" option located in the "Services & Support" tab on our website and follow the instructions provided. 
			</dd>
		
	</dl>
	
</div>