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If you are experiencing a problem with your NET10 phone, enter your serial number to report the issue.

If your problem has already been reported and you would like to check on the status, enter your ticket number.

If you have questions regarding your NET10 service, click here to view our Frequently Asked Questions (FAQ's). You may also contact us by e-mail.

Please select an option below:

If you would like to check the status of an existing Ticket Number Enter a Ticket Number below:

What's a Ticket Number?
If you are experiencing technical difficulties and would like to report it to our Technical Support Service Department Enter your Serial Number below:
Don't know your Serial Number?
To learn more about your phone   click here.